Refund Policy

At Chennai Chess Products, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility: To be eligible for a refund, please ensure that:

• You initiate the refund request within 1 days from the date of purchase.

• The item is unused, in its original packaging, and in the same condition as received.

• Proof of purchase is provided, such as order confirmation or receipt.

Refund Process: To request a refund, please contact our customer service team at [Your Contact Information]. Please provide your order details and reason for the refund request. Once your request is received and reviewed, we will notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Please note:

• Shipping costs are non-refundable, except in cases where the return is due to an error on our part.

• Refunds may take longer to process depending on your payment provider.

Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately with photographic evidence of the damage. We will arrange for a replacement or refund as appropriate, at no additional cost to you.

Contact Us: If you have any questions or concerns about our Refund Policy, please contact us at anchessacademy@gmail.com.